Support

  1. Services
  2. Support

It’s no secret that we are known for an exceptional service experience. We really do aim to WOW you. Just ask our clients…

"Absolutely unreal. Every time I contact you all I receive the best customer service I have ever gotten. Ever – with any other company personally and professionally."

Let’s Get Personal

Highly personalized service from our dedicated account managers, project managers, and service teams means you’re more than just a number. There’s no online ticket system to get in the way – we want to get to know you.

People Like People

Our service representatives actually like talking to you. You will never experience IVR with us. 95% of incoming support calls are answered immediately and personally by one of our representatives.

On Shore Not Off Shore

Unlike some of our competitors we do not offshore our support or development activities. Our developers are easily accessible to our front line. This enables us to deliver superior support in all situations.

We Simply Do

We have a “can do” attitude. We are not focused on “closing the call”, we are focused on satisfying your needs.

Call us. Talk to us. We are driven to exceed your expectations.

"The support group is top notch. Always a pleasure dealing with them. They respond to any of my problems in a timely manner. Keep up the great work!"

“I received a response to my email requested in less than 15 minutes. Amazing support group!”

“Angus is always (3) things: Prompt, Professional, Knowledgeable”

“I always find the Angus team quick to respond and very accommodating. I highly recommend them to all the buildings I associate with.”

"I have never had a negative experience with the service at Angus Systems! If there was something above excellent that would be my choice! It is always a pleasure."

“Outstanding customer service as always.  Quick, responsive and they always solve any issue without delay.  I LOVE ANGUS AND ITS EMPLOYEES!!!  Thank all of you for everything, always.”

“Honestly, hands down the very best in customer service and support team ....this is of ALL my vendors!   Always impressive as to speed and kindness.”