It’s no secret good communication between management and tenants plays a key role in occupant satisfaction and retention. Deliver timely, professional communications that keep your tenants informed and promote your brand.
“Simply the best.” Peter Taffe, LEED AP, SMA, Director, Technical Services, CB Richard Ellis
Take your Property Online
Quickly develop and maintain a mobile friendly, professional property web presence that promotes your brand, and improves communications. Ensure your customers’ first impression is the lasting impression you want.
Secure Tenant Handbook
An online Tenant Handbook provides an efficient and effective way to communicate policies, procedures, emergency plans, etc. to your building occupants. Updates are instantly accessible and the days of printing and distributing paper handbooks are long gone.
Notifications from Your Mobile Device or Desktop
A two way mass communication solution – real time notification and response tracking – allows you to communicate quickly, effectively and efficiently. Keeping tenants well informed not only allows you to appropriately manage any situation but is also key to meeting tenants’ high expectations for service and delivering the best tenant experience.
Intuitive Property Document Management
Important property information is easily shared and readily available from our secure document repository. The Resource Center makes communicating with employees and tenants easier and faster than before.
Gather Tenant Feedback
Track, measure, and trend the satisfaction levels of your building occupants across your portfolio with highly customizable Surveys. Configurable response thresholds let you know when a tenant is not happy with your service, enabling immediate follow up. One dissatisfied tenant is one too many.